FAQs
Frequently asked questions
Quick answers about our services, quotations, delivery process and support.
General
What services does Capitalink Technologies provide?
We provide digital communication and SMS solutions, custom software, web and mobile development, CMS, CRM and ERP implementation, e-commerce, digital marketing, SEO, social media, hosting, maintenance and technical support. See the services page for details.
Who do you work with?
Startups, small and medium businesses, enterprises, e-commerce and retail businesses, educational institutions, healthcare and financial organisations, government bodies, and marketing and IT departments.
Pricing & quotes
How much does a project cost?
Every project is scoped individually. Share your requirements through the quote form and we will send an itemised proposal with scope, timeline and pricing.
How quickly will I receive a quotation?
We aim to respond to every quote request within one business day, either with a proposal or with a few clarifying questions.
Process
How does a typical project run?
Discovery to agree goals and scope, a written proposal, design and build in short iterations with regular demos, then launch, training and ongoing support.
Will we own the code and accounts?
Yes. Unless agreed otherwise, the code, domains and platform accounts created for your project belong to you.
Support
Do you provide support after launch?
Yes. We offer maintenance and technical support plans covering updates, monitoring, backups and fixes. See Support & Service Levels.
Technical
Can you integrate with our existing systems?
Usually, yes. We regularly connect websites and applications to CRMs, ERPs, payment gateways, SMS gateways and internal systems through APIs.
Still have questions? Contact our team
Ready to start your project?
Tell us what you need and we will get back to you within one business day with ideas and a clear estimate.